Turkish Airlines Copenhagen Sales Office in Denmark

  •  Copenhagen Airport Terminal 2 2700 Kastrup Denmark
  •  Call Center: +45 33 14 40 55
  •  05:00 - 07:00, 09:00 - 11:00, 16:30 - 18:00 (daily)
  •  denmarksales@thy.com

Details of Turkish Airlines Copenhagen Sales Office: Contact, Address & Customer Service Details

Flight plans change for numerous reasons, and the Turkish Airlines Copenhagen sales office assists passengers in making adjustments accordingly. Staff process new bookings, modify existing reservations, and correct errors that appear during ticket purchases. They work through these requests efficiently.

Turkish Airlines Copenhagen Sales Office AddressCopenhagen Airport Terminal 2 2700 Kastrup Denmark
Turkish Airlines Telephone Contact NumberCall Center: +45 33 14 40 55
Turkish Airlines Fax Number+45 33 14 67 27
Office Opening Hours8:00 am – 5:00 pm (Mon – Fri)
Emaildenmarksales@thy.com
Manage Bookinghttps://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Statushttps://www.turkishairlines.com/en-int/flights/flight-status/

Turkish Airlines Copenhagen Airport Sales Office Address and Google Map Location

Airports handle significant traffic daily, making it challenging to find the right desk. With the attached map, you can quickly locate the Turkish Airlines airport sales office in Copenhagen. These representatives can assist with pre-boarding and post-landing formalities.

Airport NameCopenhagen Airport
(Københavns Lufthavn)
Turkish Airlines Copenhagen Airport Office AddressLufthavnsboulevarden 6, 2770 Kastrup, Denmark
Airport Contact Number+45 32313231
Fax Number+45 33 14 67 27
Office Opening Hours05:00 – 07:00, 09:00 – 11:00, 16:30 – 18:00 (daily)
Emaildenmarksales@thy.com

Map Location:

Reaching Head Office for Unresolved Travel Issues

Most issues are resolved at local offices, but certain situations require escalation. The Turkish Airlines head office handles complex refund cases, system-related booking errors, and special requests that require approval. Sometimes the local office contacts them on your behalf, or you can contact them directly using these details.

Get a complete rundown on the Turkish Airlines headquarters location and contact details.

Turkish Airlines Head Office AddressTurkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye)
Turkish Airlines Corporate HQ Phone Number +90 212 463 63 63
Fax Number+90 212 465 21 21
Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Emailinfo@thy.com
Official Websitehttps://www.turkishairlines.com/

Available Turkish Airlines Fleet Details

Turkish Airlines flies various plane models, each with different interior setups and available amenities. Office staff describe which aircraft type is assigned to specific flights and provide valuable details about seating arrangements and cabin conditions.

  • Airbus A300
    • Airbus A300B4
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • McDonnell Douglas MD-90
    • McDonnell Douglas MD-90
  • Airbus A340
    • Airbus A340-300
  • Airbus A350 XWB
    • Airbus A350-900
  • Boeing 737
    • Boeing 737-400
    • Boeing 737-500
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737-900ER
    • Boeing 737 MAX 8
    • Boeing 737 MAX 9
  • Boeing 777
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace Avro RJ100
    • British Aerospace Avro RJ70
  • De Havilland Canada DHC-7 Dash 7
    • De Havilland Canada DHC-7-100
  • McDonnell Douglas DC-9
    • McDonnell Douglas DC-9-10
    • McDonnell Douglas DC-9-30
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-10
    • McDonnell Douglas DC-10-30
  • McDonnell Douglas MD-80
    • McDonnell Douglas MD-83

Services Offered by Turkish Airlines Copenhagen Sales Office in Denmark

The Turkish Airlines sales office in Copenhagen handles everyday travel needs, including purchasing tickets, canceling bookings, changing seat selections, and increasing luggage capacity. Whether you have a ticket booked, want to plan a journey, or have already completed your travel, the office staff can help!  

Turkish Miles & SmilesFlight Ticket BookingBaggage Allowance
Turkish Do & CoFlight Ticket CancellationDuty Free Allowance
Turkish Airlines Mobile AppFlight Ticket ReschedulingSelf Service Kiosk Check-in
Turkish Airlines LoungesWeb / Online Check-inSeats Enquiries and Selection
Turkish Airlines Duty FreeAirport Counter Check-inAirport Transportation
Turkish Airlines CodeshareIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

How can I check my flight’s baggage allowance before traveling?

Call or visit the Turkish Airlines Sales office in Copenhagen with your booking reference to confirm checked luggage limits, carry-on restrictions, and weight allowances.

Can I purchase a ticket for someone traveling from a different city?

Yes, the sales office books tickets for passengers departing from any location, requiring traveler passport details, contact information, and your payment method.

What should I do if my credit card payment was declined online?

Visit the office to complete your booking manually using alternative payment methods like debit cards or cash, or try a different credit card.

How do I request vegetarian or kosher meals for my flight?

Contact the Turkish Airlines Copenhagen Sales office at least three days prior with specific dietary requirements to ensure appropriate meal options are loaded onboard.

Can Turkish Airlines help if I have a very short connection time?

The office reviews tight connections, suggests safer alternatives if needed, or provides guidance on fast-track procedures and terminal navigation for quick transfers.

What happens to my ticket if I test positive before traveling?

The sales office assists with rebooking options, explains flexible change policies for health situations, and processes necessary documentation for date modifications.

How do I add my mobility aid requirements to my booking?

Inform the Turkish Airlines sales office in Copenhagen about walkers, canes, or medical equipment at least forty-eight hours before departure for proper handling.

Can I book flights now and decide my exact dates later?

Most tickets require specific dates at booking, though the office explains flexible fare options or hold policies allowing short-term reservation security.

What identification do children need when flying internationally with Turkish Airlines?

The office advises that minors require valid passports and sometimes additional documentation like birth certificates or parental consent letters, depending on destination requirements.

How do I check if my booking includes airport lounge access?

Contact the sales office with your ticket details to verify lounge eligibility based on fare class, frequent flyer status, or credit card benefits.