FlightsCounter » Lufthansa Offices » Lufthansa Austin Office in United States
Travelers seeking assistance with flight bookings, changes, cancellations, upgrades, and more can contact the Lufthansa Austin office. All the necessary details, including the office address, phone number, and hours of operation, are listed on this page for easy reference. Travelers can choose to call ahead for quick queries or walk into the office for a more thorough discussion about their travel needs. If your trip involves any special arrangements or assistance, it is strongly recommended to get in touch with the Austin office well in advance.
The Lufthansa Austin Office is conveniently located at Austin, United States.
Lufthansa Austin Office contact number: +1 (516) 738-4422
Working Hours: 24 Hours, Everyday
Lufthansa Austin Airport Office Details
Lufthansa Austin operates from Barbara Jordan Terminal at Austin-Bergstrom International Airport. The airline staff can be contacted for immediate resolutions and assistance.
| Airport Code | AUS |
| Austin Airport Address | 3600 Presidential Blvd, Austin, TX 78719, United States |
| Austin Airport Contact Number | +15125302242 |
Map:
Lufthansa Headquarters Information
Lufthansa headquarters, located at Lufthansa Aviation Centre, 60546 Terminal 1 Abflughalle A Frankfurt, Germany (Lufthansa Aviation Centre, 60546 Terminal 1, Departure Hall A, Frankfurt, Germany), serves as a reference point for escalated service requests, special queries, and complaints to the relevant teams.
| Lufthansa Corporate HQ Office Phone Number | +49 69 86 799 799 |
| Lufthansa Corporate Office Fax Number | +49 69 69 646 01 |
| HQ Office Opening Hours | Monday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed |
| Corporate Office Email | customer.relations@lufthansa.com |
| Official Website | https://www.lufthansa.com/us/en/ |
Available Lufthansa Fleet Details
The fleet includes several modern aircraft used to operate Lufthansa flights across different international routes. These include:
| Airbus A319-100 | Airbus A340-600 |
| Airbus A320-200 | Airbus A350-900 |
| Airbus A320neo | Airbus A380-800 |
| Airbus A321-100 | Boeing 737-300 |
| Airbus A321-200 | Boeing 737-300 |
| Airbus A321neo | Boeing 747-400 |
| Airbus A330-300 | Boeing 747-8I |
| Airbus A340-300 | Boeing 777-9 |
Services Offered by Lufthansa Austin Office in United States
Passengers can contact the Lufthansa Office in Austin to make their journey smoother, as it offers a variety of services.
| Lufthansa Mobile App | Flight Ticket Booking | Baggage Allowance |
| Lufthansa Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Lufthansa Codeshare | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Lufthansa Duty Free | Web / Online Check-in | Seats Enquiries and Selection |
| Lufthansa Lounges | Airport Counter Check-in | Airport Transportation |
| Miles & More | In-Flight Meals | Animals and Pets |
For travel concerns that require more than just a phone call, visiting the Lufthansa Austin office in person is the best option. Sitting down with a travel expert face-to-face results in faster and clearer resolutions. Use the details on this page to get in touch with representatives for reliable assistance.
Frequently Asked Questions:
Yes, Lufthansa Airlines operates an office in Austin to assist local customers with flight booking and necessary travel arrangements.
You can connect with the Lufthansa Austin office staff at +1 (516) 738-4422 for on-call assistance or visit the office in person. The latter is best when you need help with complex itineraries.
Yes, the Lufthansa office handles cancellation and other ticket modification requests. You can contact the team by phone or visit the office to cancel the ticket and learn about applicable charges.
Yes, it is possible to change your destination once the ticket has been booked. However, this is completely dependent on the selected fare class. Contact the Lufthansa Austin office staff for details.
Lufthansa charges extra baggage fees based on weight and route. You can avoid these charges if you purchase additional baggage online in advance.
The Lufthansa name change policy allows travelers to make minor spelling corrections and legal updates to the passengers’ names. For this, proper documentation is required.
No, Lufthansa only allows minor corrections. It does not permit transferring tickets to another person by changing the name on the ticket. You will have to cancel the flight and rebook.
If you have booked an international flight with Lufthansa, arrive at least 3 hours early at the airport for departure formalities. For domestic departures, be at the airport at least 2 hours before takeoff.
Yes, if you have originally purchased a refundable ticket, you can claim a refund for the unused portions of your flight. This option is not available for passengers with basic economy tickets.
Yes, the staff at the office can walk you through the Lufthansa frequent flyer program and related services.
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