Lufthansa Rome Office in Italy

  •  Via Pierpaolo Racchetti, 1, 00054 Fiumicino RM, Italy
  •  +39 089919 8000
  •  24 hour daily

The Lufthansa Rome office is located at Via Pierpaolo Racchetti, 1, 00054 Fiumicino RM, Italy, within the premises of Rome Fiumicino International Airport. Passengers traveling through one of Europe’s busiest airports can walk into this office for direct assistance with bookings, ticket changes, baggage concerns, and other travel-related matters. The phone number and additional contact details are all available on this page. Make sure to check the operational hours heading over to avoid an unnecessary trip to the help desk.

Phone Number: +39 089919 8000

Working Hours: 24 hour daily

Airport Name: Leonardo da Vinci–Fiumicino Airport

Airport Address: Via L.Da Vinci, 00015 Roma RM, Italy

Airport Contact Number: +390665951

Map:

Contact Information of Lufthansa Head Office

Address: Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany

Contact Number: +49 69 86 799 799

Fax: +251-11- 661 1474

Email: customer.relations@lufthansa.com

Official websitewww.lufthansa.com

Plane Types

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9

The Lufthansa Customer Care handles the following inquiries:

In-Flight Duty FreeImmigration ServicesIn-Flight Entertainment
Flight WifiTrip InsuranceAirport Facilities
Concierge ServicesEconomy ClassAirport Wifi
Flight/Visa InfoFlight Ticket BookingMissing Luggage
Business ClassEthiopian Airlines Duty FreeIn-Flight Meals
Duty-Free AllowanceDelayed FlightsMeet and Greet
Baggage AllowanceVisa ServicesAirport Lounges
Flight Ticket CancellationAnimals and PetsAirport Transfers

For travelers flying with the airline, the Lufthansa office in Rome sits right at the airport and offers a convenient way to address travel concerns without going through the general customer service line. Note down the contact details from this page and use them to plan your visit or call within the stated working hours.

Frequently Asked Questions:

Does Lufthansa have an office in Rome?

Yes, Lufthansa has a Rome office at Via Pierpaolo Racchetti, 1, 00054 Fiumicino RM, Italy, within the Fiumicino International Airport. It helps passengers with flight bookings, ticket changes, and other travel services. 

What is the Lufthansa phone number for customers in Rome?

Passengers can reach Lufthansa staff in Rome at +39 089919 8000. The office team can help with general questions, booking issues, and travel-related requests during working hours.

Does Lufthansa operate flights to and from Rome?

Yes, Lufthansa offers regular flights connecting Rome with its wider network through major European hubs. These services give passengers convenient onward connections to destinations across Europe and beyond.

What are the Lufthansa office hours in Rome?

The Lufthansa office operates 24 hours in Rome. Despite that, travelers should contact the office and confirm the timings before heading over, as the timings can change depending on the day.

How can I send complaints or feedback to Lufthansa staff?

Passengers can share complaints or feedback through Lufthansa’s official customer service contact options for Rome. This allows the airline to efficiently review travel issues, service concerns, and booking-related matters.

Which terminal does Lufthansa use in Rome?

Lufthansa flights in Rome usually operate from Terminal 1 at Rome Fiumicino Airport (FCO). Travelers should confirm their terminal before departure, as airport assignments can change by schedule and route.

Is there a Lufthansa lounge in Rome?

Lufthansa does not currently appear to operate its own dedicated lounge at Rome Fiumicino Airport. Eligible Lufthansa passengers may instead use a partner lounge or another Star Alliance lounge.

When can I check my Lufthansa flight status for a flight departing from Rome?

Travelers based in Rome can check Lufthansa flight status anytime on the airline’s website or mobile app. Enter the flight number or route details to view arrival, departure, and schedule updates.

How do I arrange Lufthansa mobility assistance for my flight from Rome?

You can request mobility assistance at Rome Airport with Lufthansa during booking or later through your reservation management options. Lufthansa can arrange wheelchair assistance or other help if requested before your travel date.

Can I contact the Rome office to request a name correction on a Lufthansa ticket?

Yes, Lufthansa staff in Rome can assist passengers with name correction requests, provided this is allowed under the booking rules. Only minor corrections are usually permitted, not a full name change.

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