Lufthansa Prague Office in Czech Republic

  •  Terminal 2, Aviatická 1017/2, 161 00 Praha 6-Ruzyně-Praha 6, Czechia
  •  +420 296 335 612
  •  8:30 am - 5:00 pm (Monday - Friday) Closed on Weekend
  •  customer.relations@lufthansa.com

The Lufthansa Prague office is located within the premises of Terminal 2, Aviatická 1017/2, 161 00 Praha 6-Ruzyně-Praha 6, Czechia. All the phone numbers and contact details for connecting with airline representatives are shared on this page. Calling or visiting the office staff results in quick travel assistance and prompt solutions. Lufthansa Airlines recommends contacting the Prague office directly for booking special itineraries, such as group bookings, multi-city flights, and unaccompanied minor flights. Read through this guide to check what other services are offered at the office.

Details of Lufthansa Prague Office

Phone Number: +420 296 335 612

Working Hours: 8:30 am – 5:00 pm (Monday – Friday) Closed on Weekend

Email: customer.relations@lufthansa.com

Map:

Information of Lufthansa Prague Airport Office

Airport Name: Václav Havel Airport Prague

Airport Address: Aviatická, 161 00 Praha 6, Czechia

Airport Contact Number: +420220111888

Lufthansa Head Office Contact Details

Address: Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany

Contact Number: +49 69 86 799 799

Fax: +251-11- 661 1474

Email: customer.relations@lufthansa.com

Official websitewww.lufthansa.com

Plane / Aircraft Types

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 737-300
  • Boeing 737-300
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-9

The Lufthansa Customer Care handles the following inquiries:

In-Flight Duty FreeImmigration ServicesIn-Flight Entertainment
Flight WifiTrip InsuranceAirport Facilities
Concierge ServicesEconomy ClassAirport Wifi
Flight/Visa InfoFlight Ticket BookingMissing Luggage
Business ClassEthiopian Airlines Duty FreeIn-Flight Meals
Duty-Free AllowanceDelayed FlightsMeet and Greet
Baggage AllowanceVisa ServicesAirport Lounges
Flight Ticket CancellationAnimals and PetsAirport Transfers

Simply refer to the provided contact information to connect easily with the airline staff at the Lufthansa Prague office. The office is available during a fixed timeline every day. So, make sure you plan your visit and call the representatives accordingly. Additionally, the airline suggests informing the staff at least 48 hours before departure for last-minute requirements and services.

Frequently Asked Questions:

Is there a Lufthansa office located in Prague?

Yes, Lufthansa has an office in Prague, which is situated within Terminal 2, Aviatická 1017/2, 161 00 Praha 6-Ruzyně-Praha 6, Czechia. The help center provides swift travel solutions, especially with complex travel matters.

How do I contact the Lufthansa office for flight bookings from Prague?

You can connect with Lufthansa representatives in Prague by phone at +420 296 335 612 during office hours. You may also email the staff at customer.relations@lufthansa.com and expect a response within a couple of days.

Does the Prague office staff help with Lufthansa complex bookings?

Yes, the Prague office assists travelers in planning complex itineraries with Lufthansa. This includes group tickets and multi-city flights. The staff can help with flight bookings, fare rules, and other conditions attached to your ticket.

What are the working hours of the Lufthansa office?

The Lufthansa office is open for travelers in Prague from 8:30 AM to 5:00 PM, Monday to Friday. Travelers must contact the office staff during weekdays, as the office is closed on Saturdays and Sundays.

How early should I arrive at PRG Airport for a Lufthansa departure?

Travelers flying with Lufthansa from Prague must arrive at Václav Havel Airport three to four hours early. Reaching the airport well in advance ensures you complete necessary passenger formalities on time.

What type of accessibility assistance does Lufthansa offer at Václav Havel Airport?

Lufthansa offers a range of accessibility services, including medical and mobility assistance, at Václav Havel Airport. Contact the Prague office or visit the official website to book the required assistance on time.

Can I purchase additional baggage at the Prague office?

Yes, you can extend your Lufthansa baggage allowance by contacting the Prague office and purchasing extra checked bags. You may also buy the allowance online on the website. Just be sure to add it online for minimal charges.

Where is the Lufthansa terminal located at Prague Airport?

Lufthansa Airlines uses Terminal 2 at Prague Airport for its flight departures and arrivals. It is advised to be at the check-in counter at least a couple of hours before the scheduled departure time.

Can I make a payment using a credit card at the Lufthansa office?

Yes, the Prague office accepts credit cards for Lufthansa flight bookings. Connect with the staff directly to learn about airline co-branded cards, as you might get some discounts or benefits.

Where can I fly with Lufthansa from Prague?

Lufthansa Airlines flies directly to Frankfurt and Munich from Prague. From its hubs, travelers can connect to a wide range of destinations, including cities in Germany and India.

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