China Eastern Airlines Headquarters: Direct Link to Shanghai Corporate Office

  •  The Board Office, Block A2, Northern District,  CEA Building, 36 Hongxiang sanlu Road,  Minhang District, Shanghai.  Zip Code: 200335, China
  •  +86 21 6268 6268
  •  Monday - Sunday: 9 Am - 6 Pm
  •  xyang@ce-air.ru / ir@ceair.com

The China Eastern Airlines headquarters is the main office where all important decisions are made for one of China’s largest airlines. Located in Shanghai (上海), this China Eastern Airlines HQ manages flight operations, customer service, and business plans for the entire airline network.

Essential Details of the China Eastern Airlines Corporate Office

These details will equip you with contact information and the location of the China Eastern Airlines corporate office. This saves time, helps solve travel problems faster, and makes communication easier. This matters when you need urgent assistance with your travel plans.

Airline NameChina Eastern Airlines (中国东方航空)
China Eastern Airlines Headquarters AddressThe Board Office, Block A2, Northern District, 
CEA Building, 36 Hongxiang sanlu Road, 
Minhang District, Shanghai. 
Zip Code: 200335, China
China Eastern Airlines HQ Contact Number Shanghai, China+86 21 6268 6268
E-mailang@ce-air.ru / ir@ceair.com
Fax number+86 21 6268 6116
Working HoursMonday – Friday: 09:00 – 18:00
Located InMinhang District (闵行区)
Founded InJune 25, 1988
IATA CodeMU
ICAO CodeCES
ChairmanWang Zhiqing (王志清)
Parent CompanyChina Eastern Air Holding Company
Main Hub AirportShanghai Pudong International Airport (PVG)
Customer Service Number+86-21-9530-8888
Alliance MembershipSkyTeam (天合联盟)
Official Websitewww.ceair.com 

China Eastern Airlines Headquarter Map & Directions Shanghai

Locating China Eastern Airlines’ Head Office

You can locate the main office at 2550 Hongqiao Road, Hongqiao International Airport, Shanghai, 200335, China (中国上海市虹桥国际机场虹桥路2550号,邮编:200335). The China Eastern Airlines corporate office (中国东方航空公司总部) in the Minhang District (闵行区) area is close to Shanghai Pudong International Airport, making it easy for the airline to manage its daily flights and operations.

The office is easy to reach from the airport and connects well with Shanghai’s public transport system. This makes it simple for employees, partners, and visitors to get to the headquarters.

China Eastern Airlines Global Offices

Understanding China Eastern Airlines

China Eastern Airlines (中国东方航空) was started in 1988 with the goal of making air travel comfortable, safe, and affordable for everyone in China and beyond. It connects passengers to many destinations across Asia, Europe, the Americas, Australia, and Africa.

The airline is part of the SkyTeam airline headquarters China network, which means passengers can connect easily with other partner airlines around the world.

China Eastern Airlines’ Worldwide Network

China Eastern Airlines flies to six continents, offering flights to around 200 destinations worldwide. The airline’s main focus is on strong domestic connections within China and growing international routes to meet traveler needs.

China Eastern Airlines Global Destinations
France (Paris) / 法国(巴黎)United Kingdom (London)
Italy (Rome) / 意大利(罗马)Spain (Madrid) / 西班牙(马德里)
Germany (Frankfurt)Russia (Moscow) / 俄罗斯(莫斯科)
Netherlands (Amsterdam)Australia (Melbourne) /澳大利亚(墨尔本)
China Eastern Airlines Domestic Destinations
Shanghai (上海)Chengdu (成都)
Chongqing (重庆)Dalian (大连)
Taiyuan (太原)Kunming (昆明)
Beijing (北京)Nanjing (南京)

Recent Upgrades from the Shanghai Headquarters

China Eastern Airlines’ headquarters regularly shares updates about new routes, better services, and airline improvements. Here are some recent updates:

  • China Eastern Airlines will launch a new route from Shanghai to Buenos Aires via Auckland.
  • China Eastern announced plans to expand its global network and launched the China Pass Card for international travelers visiting China.
  • The airline resumed flights between Shanghai (上海) and Delhi.

Core Operations at China Eastern Airlines Head Office

The China Eastern Airlines (中国东方航空) head office functions operations control centre manages important tasks that keep flights running smoothly every day. Its activities involve:

  • Making long-term business plans and choosing which new routes to open.
  • Handling money matters, working with investors, and planning budgets.
  • Overseeing all customer support and handling passenger complaints.
  • Making sure all flights follow safety rules and government regulations.
  • Providing assistance with complex flight procedures and services.

Frequently Asked Questions

Where is China Eastern Airlines head office China?

The China Eastern Airlines headquarters address is 2550 Hongqiao Road, Hongqiao International Airport, Shanghai, 200335, China.

How is the China Eastern Airlines head office building?

The China Eastern Airlines Shanghai headquarters building overview shows a modern office complex that houses different departments and customer support teams.

What is China Eastern Airlines HQ contact number Shanghai China?

Call at +86 21 9530 8888 to connect with China Eastern Airlines (中国东方航空) head office representatives and receive immediate travel assistance and quick query resolution.

Can I get help recovering refunds for cancelled flights?

Yes, the headquarters processes refund requests for cancelled or significantly delayed flights. They explain eligibility and guide you through the refund application process.

Where do I inquire about partnership airline benefits?

The headquarters provides information about partner airlines and alliance benefits. They explain codeshare flights, lounge access, and mileage earning opportunities across networks.

Can the headquarters assist with damaged baggage compensation?

Yes, they handle damaged baggage claims and compensation requests. Submit your claim with photos and receipts, and they’ll process it according to policy.

How do I get clarification on ticket terms and conditions?

The headquarters explains fare rules, change policies, and ticket restrictions. They help you understand what’s included with your ticket type before purchasing.

Can I arrange special medical equipment transportation through headquarters?

Yes, the headquarters coordinates the transportation of medical devices like oxygen concentrators or CPAP machines. Advance notice ensures proper arrangements are made for equipment.

Where can I get assistance with booking awards using miles?

The headquarters helps redeem frequent flyer miles for award tickets. They check availability, explain redemption rates, and complete bookings using your accumulated miles.

Can the headquarters provide letters for visa applications?

Yes, they issue flight confirmation letters needed for visa applications. Provide your booking details and destination, and they’ll prepare the documentation you need.