FlightsCounter » China Southern Airlines Offices » China Southern Manado Office in Indonesia
Passengers flying with the airline from North Sulawesi can find the details of the China Southern Manado office on this page. The airline does not have a traditional city office; instead, it operates out of Sam Ratulangi International Airport and primarily serves passengers on the Manado-Guangzhou route. Check-in counters for China Southern flights are located at counters 44 and 45 of the Manado International Terminal. The phone number and other contact information are available on this page to help you connect with the team ahead of your departure.
China Southern Manado Office Information
Address: Manado, Indonesia
Contact Number: 00 86 400 869 5539
Working Hours: Everyday- 24 Hrs
Airport Name: Sam Ratulangi International Airport
Airport Address: Jl. A.A. Maramis, Paniki Bawah, Kec. Mapanget, Kota Manado, Sulawesi Utara 95374, Indonesia
Airport Contact Number: +62431814320
Map:
Details of China Southern Airlines Head Office
Address: China Southern Airlines Mansion, No. 68 Qixin Road, Baiyun District, Guangzhou, Guangdong, 510403
Contact Number: (86 20) 86112480
Fax Number: (8620) 8665-9040
Official Website: www.csair.com
Plane / Aircraft Types
- Airbus A319-100
- Airbus A319neo
- Airbus A320-200
- Airbus A320neo
- Airbus A321-200
- Airbus A321neo
- Airbus A330-200
- Airbus A330-300
- Airbus A380-800
- Airbus A350-900
- Boeing 777F
- Boeing 787-9
- Boeing 787-8
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 777-300ER
- Comac C919
- Comac ARJ21-700
- Boeing 747-400F
The China Southern Airlines Customer Care handles the following inquiries:
| In-Flight Duty Free | Online Check-in | In-Flight Entertainment |
| Flight Wifi | Animals and Pets | Airport Facilities |
| Delayed Flights | Airport Counter Check-in | Miles |
| Flight/Visa Info | Airport Lounges | Missing Luggage |
| Seats Enquiries and Selection | Self Service Kiosk Check-in | In-Flight Meals |
| Duty-Free Allowance | Airport Transfers | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Visa on Arrival | Flight Ticket Booking |
Travelers flying with the airline from the city can use the contact details on this page to reach the China Southern Manado office team for flight-related assistance. Arriving at the airport at least three hours before departure is recommended to ensure check-in and other terminal formalities are completed on time.
Frequently Asked Questions:
Yes, China Southern Airlines has an office at Sam Ratulangi International Airport in Manado. Travelers can approach the counter by phone or in person to seek immediate travel assistance.
Dial 00 86 400 869 5539 to speak with China Southern representatives in Manado for help with flight bookings and other travel services. The staff also addresses general queries and special requests over the phone.
The China Southern office is open 24 hours a day to assist travelers in Manado. Visit or call the team any time for assistance with airline services and travel procedures.
Yes, you can reach out to China Southern representatives to book accessibility or mobility assistance at Sam Ratulangi International Airport. Make sure to contact the team as early as possible or at least 48 hours before departure.
China Southern Airlines uses the Main Terminal (Terminal 1) at Sam Ratulangi Airport in Manado. The check-in desk and other terminal formalities are located at counters 44 and 45 of the international platform.
Yes, the Manado office can assist in correcting minor spelling errors (up to 3 characters) or swapped first/last names on a China Southern-booked ticket for free or minimal charges. However, you cannot transfer the ticket to another person.
Yes, China Southern allows travelers to pack extra baggage on flights from Manado if additional baggage allowance has been purchased online or at the office. It is recommended to avoid purchasing bags at the airport counter, as prices can be high.
Canceling a China Southern flight from Manado for free depends on the type of ticket you originally purchased. If you have a flexible and refundable fare, you might be able to cancel your flight for a full refund.
You can claim a refund with China Southern Airlines through its website or mobile app, or by simply contacting the Manado office staff. The claimed amount is decided on the basis of your fare type and the cancellation time.
If China Southern cancels your flight from Manado, you are entitled to rebook the next flight for free or claim a full refund without any cancellation charges. Reach out to the office staff ASAP to learn more about the available options.
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