FlightsCounter » Emirates Offices » Emirates Chicago Office in United States
The Emirates Chicago office is located at 5600 Mannheim RD Chicago, IL 60666 USA. Travelers looking to reach out to the airline representatives can refer to this contact guide for phone numbers and address details. The staff can be contacted by phone and in person. Either way, travelers can expect helpful assistance for a range of travel needs, including flight bookings, itinerary changes, baggage questions, and general airline assistance. Visiting the office in person may be especially useful if you need help with more detailed travel arrangements or prefer direct communication with a representative.
Comprehensive Contact Guide of the Emirates Chicago Office
The Emirates representatives stationed at the Chicago office are reachable by the shared contact information. Since the office is open only during the day, plan your calls and visits accordingly to ensure swift assistance. While you don’t have to book an appointment, it is still recommended to call ahead before stopping by the office.
| Emirates Chicago Office Phone Number | +18007773999 / TTY (Text Type number) -+18883201576 |
| Working Hours | 2 PM to 8 PM, Monday to Sunday |
| Email Address | emiratesUSA@mslgroup.com |
Map Location:
Emirates ORD Terminal & Location Map
Emirates Airlines operates flights out of Terminal 5 at Chicago O’Hare International Airport (ORD). It is the international terminal of the airport, where immigration and customs duty counters are located. Reach the terminal at least three hours before departure to quickly go through the pre-boarding formalities and board the flight on time.
| Code | ORD |
| Chicago Airport Address | 10000 W O’Hare Ave, Chicago, IL 60666, United States |
| Contact Number | (800) 832-6352 |
Emirates Head Office Info
Address: Emirates Group Headquarters PO Box 686, Dubai United Arab Emirates
Contact Number: +971 600 555 555
Fax: +971 429 507 58
Email: media.relations@emirates.com
Official Website: https://www.emirates.com/
Plane / Aircraft Types
- Airbus A319-100
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
List of Travel Services Available at the Emirates ORD Office
From flight bookings and ticket cancellations to special services and last-minute travel arrangements, the Emirates representatives in Chicago handle all travel services. You can reach out to the office staff for general travel queries and quick guidance on complex airline policies. No matter what your query is, just be sure to contact the team on time.
Emirates In-Flight Entertainment on Flights from Chicago
Emirates flights from Chicago offer the airline’s award-winning ice entertainment system, which includes up to 6,500 channels of movies, TV shows, music, games, podcasts, and live TV in multiple languages. Passengers can also use onboard Wi-Fi, follow the flight on a moving map, and enjoy screen-based content throughout the journey.
ORD Check-In Facilities for Emirates Passengers
At Chicago O’Hare, Emirates passengers can use the airline’s dedicated check-in facilities in Terminal 5 near the check-in area. Travelers should arrive early to allow enough time for baggage drop, security, and boarding procedures. Keep your passport, ticket, and booking reference ready to complete each step quickly and ensure a smooth boarding experience.
Chicago Airport Facilities at Emirates Terminal
Emirates is located in Terminal 5 at ORD, where passengers can access airport amenities and Emirates check-in services. The terminal offers standard traveler conveniences and provides a smoother departure experience for international travelers. Since airport facilities and layouts can change, it is always wise to confirm the latest terminal details before traveling.
Arrange Special Assistance with Emirates
If you need special assistance for your trip from Chicago, Emirates can help with travel needs, including mobility devices and other accessibility requests. It is best to arrange this in advance so the airline can prepare the right assistance for your journey. Sharing your requirements early also helps ensure a more comfortable airport and flight experience.
| Flight Information | Visa on Arrival | In-Flight Entertainment |
| Flight Wifi | Airport Wifi | Airport Facilities |
| Delayed Flights | Airport Counter Check-in | Miles |
| Flight/Visa Info | Airport Lounges | Missing Luggage |
| Business Class | Self Service Kiosk Check-in | In-Flight Meals |
| Duty-Free Allowance | Airport Transfers | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Ok to Board | Flight Ticket Booking |
Before heading to the Emirates office in Chicago, it is wise to confirm the latest office hours and contact information, since these details are updated from time to time. Last but not least, having your ticket number, booking reference, or travel documents ready can also make the process quicker and easier.
Frequently Asked Questions:
Emirates Airlines has an office in Chicago, which is located at 5600 Mannheim RD Chicago, IL 60666 USA. Travelers can visit the help desk or call the staff for help with travel needs.
The Emirates Airlines Chicago representatives can be reached by phone at +18007773999 or by visiting its help desk at the ORD airport. Visit and call the team only during business hours.
Yes, travelers are allowed to visit the Emirates office in person and request flight cancellations for their flights from Chicago. The airline will apply cancellation charges according to your fare type and current conditions.
The Emirates help desk at Chicago Airport is accessible from 2 PM to 8 PM. The office is open throughout the week, including Saturdays and Sundays. However, it is still recommended to call ahead before visiting to confirm the hours of operation.
You can check the status of your Emirates flight from Chicago by using the “Flight Status” option on the website and mobile app. This tool requires your departure and arrival airports, along with your travel dates, to provide your flight status.
Emirates Airlines is located at Terminal 5 at Chicago O’Hare International Airport. Travelers must arrive at the terminal on time or at least 3 hours before departure to complete all pre-boarding formalities for their international flight.
Yes, you can complete Emirates flight check-in 48 hours before departure on the official website by providing your last name and booking reference. If you miss the window, check in at the Chicago Airport.
Emirates flies directly from Chicago (ORD) to its hub in Dubai (DXB) and connects travelers to over 140 destinations worldwide from there. Reach out to the representatives to know more about the airline’s route network.
Emirates does not have its own lounge at the Chicago airport. However, travelers in First Class, Business Class, and eligible Skywards members can gain access to use the LOT Business Lounge in Terminal 5.
Yes, travelers departing from ORD can contact the Emirates representatives at least 48 hours before departure to arrange necessary special or mobility assistance. Keep the required documents ready for quick processing.
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