Emirates Chicago Office in United States

  •  5600 Mannheim RD Chicago, IL 60666 USA
  •  +18007773999 / TTY (Text Type number) -+18883201576
  •  2 PM to 8 PM, Monday to Sunday

The Emirates Chicago office is located at 5600 Mannheim RD Chicago, IL 60666 USA. Travelers looking to reach out to the airline representatives can refer to this contact guide for phone numbers and address details. The staff can be contacted by phone and in person. Either way, travelers can expect helpful assistance for a range of travel needs, including flight bookings, itinerary changes, baggage questions, and general airline assistance. Visiting the office in person may be especially useful if you need help with more detailed travel arrangements or prefer direct communication with a representative.

Comprehensive Contact Guide of the Emirates Chicago Office

The Emirates representatives stationed at the Chicago office are reachable by the shared contact information. Since the office is open only during the day, plan your calls and visits accordingly to ensure swift assistance. While you don’t have to book an appointment, it is still recommended to call ahead before stopping by the office.

Emirates Chicago Office Phone Number+18007773999 / TTY (Text Type number) -+18883201576
Working Hours2 PM to 8 PM, Monday to Sunday
Email AddressemiratesUSA@mslgroup.com

Map Location:

Emirates ORD Terminal & Location Map

Emirates Airlines operates flights out of Terminal 5 at Chicago O’Hare International Airport (ORD). It is the international terminal of the airport, where immigration and customs duty counters are located. Reach the terminal at least three hours before departure to quickly go through the pre-boarding formalities and board the flight on time.

CodeORD
Chicago Airport Address10000 W O’Hare Ave, Chicago, IL 60666, United States
Contact Number(800) 832-6352

Emirates Head Office Info

Address: Emirates Group Headquarters PO Box 686, Dubai United Arab Emirates

Contact Number: +971 600 555 555

Fax: +971 429 507 58

Email: media.relations@emirates.com

Official Websitehttps://www.emirates.com/

Plane / Aircraft Types

  • Airbus A319-100
  • Airbus A330-300
  • Airbus A340-300
  • Airbus A340-600

List of Travel Services Available at the Emirates ORD Office

From flight bookings and ticket cancellations to special services and last-minute travel arrangements, the Emirates representatives in Chicago handle all travel services. You can reach out to the office staff for general travel queries and quick guidance on complex airline policies. No matter what your query is, just be sure to contact the team on time.

Emirates In-Flight Entertainment on Flights from Chicago

Emirates flights from Chicago offer the airline’s award-winning ice entertainment system, which includes up to 6,500 channels of movies, TV shows, music, games, podcasts, and live TV in multiple languages. Passengers can also use onboard Wi-Fi, follow the flight on a moving map, and enjoy screen-based content throughout the journey.

ORD Check-In Facilities for Emirates Passengers

At Chicago O’Hare, Emirates passengers can use the airline’s dedicated check-in facilities in Terminal 5 near the check-in area. Travelers should arrive early to allow enough time for baggage drop, security, and boarding procedures. Keep your passport, ticket, and booking reference ready to complete each step quickly and ensure a smooth boarding experience.

Chicago Airport Facilities at Emirates Terminal

Emirates is located in Terminal 5 at ORD, where passengers can access airport amenities and Emirates check-in services. The terminal offers standard traveler conveniences and provides a smoother departure experience for international travelers. Since airport facilities and layouts can change, it is always wise to confirm the latest terminal details before traveling.

Arrange Special Assistance with Emirates

If you need special assistance for your trip from Chicago, Emirates can help with travel needs, including mobility devices and other accessibility requests. It is best to arrange this in advance so the airline can prepare the right assistance for your journey. Sharing your requirements early also helps ensure a more comfortable airport and flight experience.

Flight InformationVisa on ArrivalIn-Flight Entertainment
Flight WifiAirport WifiAirport Facilities
Delayed FlightsAirport Counter Check-inMiles
Flight/Visa InfoAirport LoungesMissing Luggage
Business ClassSelf Service Kiosk Check-inIn-Flight Meals
Duty-Free AllowanceAirport TransfersMeet and Greet
Baggage AllowanceVisa ServicesAirport Lounges
Flight Ticket CancellationOk to BoardFlight Ticket Booking

Before heading to the Emirates office in Chicago, it is wise to confirm the latest office hours and contact information, since these details are updated from time to time. Last but not least, having your ticket number, booking reference, or travel documents ready can also make the process quicker and easier. 

Frequently Asked Questions:

What is the Emirates office address in Chicago?

Emirates Airlines has an office in Chicago, which is located at 5600 Mannheim RD Chicago, IL 60666 USA. Travelers can visit the help desk or call the staff for help with travel needs.

How do I contact the Emirates staff in Chicago?

The Emirates Airlines Chicago representatives can be reached by phone at +18007773999 or by visiting its help desk at the ORD airport. Visit and call the team only during business hours.

Can I visit the Chicago office to cancel an Emirates ticket?

Yes, travelers are allowed to visit the Emirates office in person and request flight cancellations for their flights from Chicago. The airline will apply cancellation charges according to your fare type and current conditions.

What are the working hours of the Emirates office?

The Emirates help desk at Chicago Airport is accessible from 2 PM to 8 PM. The office is open throughout the week, including Saturdays and Sundays. However, it is still recommended to call ahead before visiting to confirm the hours of operation.

How do I check the status of an Emirates flight?

You can check the status of your Emirates flight from Chicago by using the “Flight Status” option on the website and mobile app. This tool requires your departure and arrival airports, along with your travel dates, to provide your flight status.

Which terminal is Emirates at ORD Airport?

Emirates Airlines is located at Terminal 5 at Chicago O’Hare International Airport. Travelers must arrive at the terminal on time or at least 3 hours before departure to complete all pre-boarding formalities for their international flight.

Can I check in online for my Emirates flights?

Yes, you can complete Emirates flight check-in 48 hours before departure on the official website by providing your last name and booking reference. If you miss the window, check in at the Chicago Airport.

Where does Emirates fly to from Chicago?

Emirates flies directly from Chicago (ORD) to its hub in Dubai (DXB) and connects travelers to over 140 destinations worldwide from there. Reach out to the representatives to know more about the airline’s route network.

What lounge does Emirates use in Chicago?

Emirates does not have its own lounge at the Chicago airport. However, travelers in First Class, Business Class, and eligible Skywards members can gain access to use the LOT Business Lounge in Terminal 5.

Does Emirates offer special assistance at ORD?

Yes, travelers departing from ORD can contact the Emirates representatives at least 48 hours before departure to arrange necessary special or mobility assistance. Keep the required documents ready for quick processing.

Leave a Reply

Your email address will not be published. Required fields are marked *