The Hainan Airlines Guangzhou Office operates from M15-M16 Counter, Departure Hall, Terminal T1, Guangzhou Baiyun International Airport, offering accessible and dependable customer service.
Contact Number: 020-86124956
Email: customer.care@hnair.com
Working Hours: 90 minutes before the departure of the first departing flight – the time when the last flight stops processing boarding passes
Hainan Airlines Guangzhou Airport Office Ready to Help During Travel Days
Hainan Airlines functions out of Terminal 3 at Guangzhou Baiyun International Airport, offering direct access to staff for quick help and solutions.
Airport Code: CAN
Airport Name: Guangzhou Baiyun International Airport
Airport Address: 98W5+959, Baiyun, Guangzhou, Guangdong Province, China
Airport Contact Number: +862036066999
Map:
Contact Information of Hainan Airlines Corporate Office Headquarters
Hainan Airlines Headquarters, located at Comprehensive Office Building No.21, Hainan Airlines Haikou Meilan Base, No.9, Meilan Airport Road, Meilan District, Haikou City, Hainan Province, China (中国海南省海口市美兰区美兰机场路9号海南航空海口美兰基地21号综合办公楼), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Corporate HQ Phone Number | +86 898 6673 9961, +86 898 9533 9, +86-898-69965999 (International rates apply) |
| Corporate Office Fax Number | (86-898) 65802996 / +86 898 6673 9960 |
| Head Office Opening Hours | 8:30-12:30 am and 13:30-17:30 pm on working days |
| presidentmailbox@hnair.com | |
| HQ Official Website | https://www.hainanairlines.com |
Learning About Hainan Airlines Aircraft and Services
The fleet comprises a range of modern aircraft that support Hainan Airlines flights across multiple international routes, including:
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320neo
- Airbus A321
- Airbus A321neo
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- Airbus A330-900
- Airbus A340
- Airbus A340-600
- Airbus A350 XWB
- Airbus A350-900
- Boeing 737
- Boeing 737-300
- Boeing 737-400
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 767
- Boeing 767-300
- Boeing 787 Dreamliner
- Boeing 787-8 Dreamliner
- Boeing 787-9 Dreamliner
- Dornier Do-328
- Dornier 328JET-300
Hainan Airlines Guangzhou Office Addresses Complete Range of Travel Needs
To ensure a smoother journey, passengers can contact the Hainan Airlines Office in Guangzhou for a range of travel-related services.
| Immigration Services | Seats Enquiries and Selection |
| Flight Ticket Booking | Corporate Rewards Program |
| Flight Ticket Rescheduling | Airport Counter Check-in |
| Flight/Visa Info | Delayed Flights |
| Flight Information | Immigration Services |
| In-Flight Wifi | Airport Facilities |
| Baggage Allowance | Receipts and Refunds |
| Flight Ticket Cancellation | Visa on Arrival |
| In-Flight Entertainment | Airport Facilities |
| Missing Luggage | Web / Mobile App Check-in |
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Hainan Airlines Seoul Office in South Korea
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Hainan Airlines Vientiane Office in Laos
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Hainan Airlines Prague Office in Czech Republic
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Hainan Airlines Yichun Office in China
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Hainan Airlines Shanghai Office in China
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Hainan Airlines Vienna Office in Austria
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Hainan Airlines Seattle Office in United States
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Hainan Airlines Hangzhou Office in China
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Hainan Airlines Bangkok Office in Thailand
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Hainan Airlines Toronto Office in Canada
