Travel plans do not always go the way you expect them to. A sudden cancellation, an unclear status, or baggage question can leave you searching for answers at the worst possible time. Getting in touch with the airline representatives at the right time can make a good difference. The Cathay Pacific Chennai Office in India is the perfect place to sort out your travel-related concerns quickly without stress. This has the contact details you need to get in touch with them.
Cathay Pacific Chennai Office Details
Address: Chennai, India
Contact Number: 800-050-2163 / +852 2747 3341 (Overseas charge may apply)
Working Hours: 24 hours a day, 7 days a week
Airport Name: Chennai International Airport
Airport Address: Airport Rd, Meenambakkam, Chennai, Tamil Nadu 600027
Airport Contact Number: 04422560551
Map:
Information of Cathay Pacific Head Office
Address: Cathay Pacific City, 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong
Contact Number: +852 2747-3333
Fax Number: +852 2560 1411
Email: engcal@cathaypacific.com
Official Website: www.cathaypacific.com
Cathay Pacific Baggage Services Information
Contact Numbers: +91 (44) 2256-6072
Email: maa8bag@cathaypacific.com
Online Check-in with Cathay Pacific: https://www.cathaypacific.com/cx/en_IE/faqs/check-in/online-check-in.html
Cathay Pacific Flight Status: https://www.cathaypacific.com/cx/en_US/prepare-trip/flight-status.html#/flight-status
For Baggage Inquiries: https://flights.cathaypacific.com/en_IN/baggage.html?
Cathay Pacific Delay and Cancellation: https://www.cathaypacific.com/cx/en_IN/prepare-trip/flight-delays-and-cancellations.html?
Cathay Pacific’s Cancellation Policy for 2026
Cancellation guidelines for Cathay Pacific flight lets travelers cancel their ticket for free within 24 hours of booking, provided that the departure is at least 8 days away. Beyond that, charges are applicable as per the selected ticket fare. Those with a refundable ticket get a partial or full refund. Whereas there is no cash back for non-refundable tickets.
Cathay Pacific Baggage Allowance
| View Cathay Pacific Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Cathay Pacific Wuhan Cargo Sales Office Info
Telephone: +91 44 2256 8400 Extension 1 (Export-Reservation), +91 44 2256 8400 Extension 2 (Export-Sales), +91 44 2256 8400 Extension 3 (Import), +91 44 2256 8400 Extension 4 (Services/Operations)
Email: maa_cgo@cathaypacific.com
Fax: +91 44 2256 8423
Address: Room 15 & 16, 2nd Floor, Phase II, Integrated Air Cargo Complex, Meenambakkam Airport, Chennai – 600 027 Tamil Nadu, India
Aircraft & Plane Types Offered by Cathay Pacific
- Airbus A320
- Airbus A320-200
- Airbus A321
- Airbus A321-200
- Airbus A321neo
- Airbus A330
- Airbus A330-300
- Airbus A340
- Airbus A340-200
- Airbus A340-300
- Airbus A340-600
- Airbus A350 XWB
- Airbus A350-900
- Airbus A350-1000
- Boeing 747
- Boeing 747-200
- Boeing 747-300
- Boeing 747-400
- Boeing 747-8
- Boeing 777
- Boeing 777-200
- Boeing 777-300
- Boeing 777-300ER
- Bristol 175 Britannia
- Bristol 175 Britannia 100
- Convair CV-880
- Convair CV-880
- Lockheed L-1011 TriStar
- Lockheed L-1011 TriStar 1/100/200
- Lockheed L-188 Electra
- Lockheed L-188 Electra
The Cathay Pacific Customer Care handles the following Inquiries:
| Cathay Pacific Mobile App | Ok to Board | Flight Ticket Cancellation |
| Visa Information | Visa Services | Baggage Allowance |
| Airport Transfers | Travel Insurance | Duty-Free Allowance |
| Unaccompanied Minor | Seats Enquiries and Selection | Cathay Pacific Lounges |
| Missing Luggage | Marco Polo Club | Flight/Visa Info |
| Animals and Pets | Economy Class | Delayed Flights |
| Immigration Services | In-Flight Entertainment | OneWorld Codeshare Partners |
Not every travel query is resolved online, as sometimes you really need personalized assistance. Use the Cathay Pacific Chennai office contact details to connect with the airline staff. Whenever something feels unclear or urgent, contact the representatives and get quick help!
Frequently Asked Questions:
The baggage policy permits one personal item and one carry-on bag in the cabin. Checked baggage conditions vary by cabin class.
Refund timelines typically range between 7 and 20 days. The exact duration depends on the payment method used at the time of the original booking.
The Cathay Pacific 2026 refund policy covers eligible cancellations and delays. Travelers can submit claims through the official website or reach the nearest office for help.
Yes, missing a flight without prior notice may lead to a fee under the no-show policy. Travelers must inform the passenger beforehand to avoid this.
Extra baggage fees vary by route and cabin class. Travelers can check the exact charges applicable to their booking by speaking with the Chennai office staff directly.
Yes, the official Cathay Pacific website and mobile app let travelers download their boarding pass digitally.
Visit the “Manage Booking” section on the official website to adjust flight dates and times. Call the Chennai office when changes involve complex itineraries or special conditions.
Cathay Pacific opens online check-in 24 hours before the scheduled departure. Travelers can complete the process on the website or in the app.
Yes, Cathay Pacific compensates travelers when a flight arrives significantly behind schedule. Chennai office staff can explain the eligibility conditions and help travelers start the process.
Cancellations can be made through the official website, mobile app, or by visiting the Chennai office directly. Staff at the office guide travelers through the process step by step.
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