The Cathay Pacific Penang Office is conveniently located at Lot 302, Mezzanine Floor, Penang International Airport, 11900 Penang.
Cathay Pacific Penang Office Help Number: +60 (3) 2786 2795
Working Hours: Everyday- 24 Hrs
Cathay Pacific Penang Airport Office Information
Cathay Pacific operates from main terminal at Penang International Airport. The airline staff can be contacted for immediate resolutions and assistance.
Airport Code: PEN
Airport Address: Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Penang, Malaysia
Airport Contact Number: +6042520252
Map:
Cathay Pacific Head Office Details
Cathay Pacific Headquarters, located at Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong. China (國泰城，香港國際機場風景道 8 號，香港，大嶼山，香港。中國), serves as a reference point for escalated service requests, special queries, and complaints to the relevant teams.
| Cathay Pacific Corporate HQ Office Contact | +61 1300303777 |
| Cathay Pacific Corporate Office Fax Number | +852 2560 1411 / +852 2362 7407 |
| Cathay Pacific HQ Office Official Hours | Monday-Friday: 9 am–5 pm |
| Cathay Pacific HQ Email | engcal@cathaypacific.com / info@cathaypacific.com |
| Official Website | www.cathaypacific.com |
Cathay Pacific Baggage Services Information
Contact Numbers: +604 6301020
Email: pen8bag@cathaypacific.com
Online Check-in with Cathay Pacific: https://www.cathaypacific.com/cx/en_IE/faqs/check-in/online-check-in.html
Cathay Pacific Flight Status: https://www.cathaypacific.com/cx/en_US/prepare-trip/flight-status.html#/flight-status
For Baggage Inquiries: https://flights.cathaypacific.com/en_IN/baggage.html?
Cathay Pacific Delay and Cancellation: https://www.cathaypacific.com/cx/en_IN/prepare-trip/flight-delays-and-cancellations.html?
Cathay Pacific Baggage Allowance
| View Cathay Pacific Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Cathay Pacific Penang Cargo Sales Office Info
Address: No.123, 1st Floor, Jalan Batu Maung,
Dis3plex Free Commercial Zone,
Air Freight Forwarders Warehousing Cargo Complex,
11960 Penang, Malaysia
Telephone: +60 4 626 4835 / +60 4 626 4935 / +60 4 626 5435
Email: gha8pena@cathaypacific.com
Fax: +60 4 626 4920
Cathay Pacific Fleet Information
The fleet includes several modern aircraft used to operate Cathay Pacific flights across different international routes. These include:
| Airbus A321 | Airbus A350 XWB |
| Airbus A321-200 | Airbus A350-900 |
| Airbus A321neo | Airbus A350-1000 |
| Boeing 777 | Airbus A330 |
| Boeing 777-200 | Airbus A330-300 |
| Boeing 777-300 | |
| Boeing 777-300ER | |
| Boeing 777-9 |
The Cathay Pacific Customer Care handles the following Inquiries:
Passengers can contact the Cathay Pacific Office in Penang to make their journey smoother, as it offers a variety of services.
| Cathay Pacific Mobile App | Ok to Board | Flight Ticket Cancellation |
| Visa Information | Visa Services | Baggage Allowance |
| Airport Transfers | Travel Insurance | Duty-Free Allowance |
| Unaccompanied Minor | Seats Enquiries and Selection | Cathay Pacific Lounges |
| Missing Luggage | Marco Polo Club | Flight/Visa Info |
| Animals and Pets | Economy Class | Delayed Flights |
| Immigration Services | In-Flight Entertainment | OneWorld Codeshare Partners |
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Cathay Pacific Taipei Sales Office in Taiwan
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Cathay Pacific Boston Office in United States
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Cathay Pacific London Office in United Kingdom
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Cathay Pacific Makati Office in Philippines
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Cathay Pacific Chicago Office in United States
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Cathay Pacific Cebu Sales Office in Philippines
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Cathay Pacific Hangzhou Office in China
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Cathay Pacific Beijing Office in China
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Cathay Pacific Davao City Office in Philippines
