FlightsCounter » Lufthansa Offices » Lufthansa Rome Office in Italy
The Lufthansa Rome office is located at Via Pierpaolo Racchetti, 1, 00054 Fiumicino RM, Italy, within the premises of Rome Fiumicino International Airport. Passengers traveling through one of Europe’s busiest airports can walk into this office for direct assistance with bookings, ticket changes, baggage concerns, and other travel-related matters. The phone number and additional contact details are all available on this page. Make sure to check the operational hours heading over to avoid an unnecessary trip to the help desk.
Phone Number: +39 089919 8000
Working Hours: 24 hour daily
Airport Name: Leonardo da Vinci–Fiumicino Airport
Airport Address: Via L.Da Vinci, 00015 Roma RM, Italy
Airport Contact Number: +390665951
Map:
Contact Information of Lufthansa Head Office
Address: Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
Contact Number: +49 69 86 799 799
Fax: +251-11- 661 1474
Email: customer.relations@lufthansa.com
Official website: www.lufthansa.com
Plane Types
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
The Lufthansa Customer Care handles the following inquiries:
| In-Flight Duty Free | Immigration Services | In-Flight Entertainment |
| Flight Wifi | Trip Insurance | Airport Facilities |
| Concierge Services | Economy Class | Airport Wifi |
| Flight/Visa Info | Flight Ticket Booking | Missing Luggage |
| Business Class | Ethiopian Airlines Duty Free | In-Flight Meals |
| Duty-Free Allowance | Delayed Flights | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Animals and Pets | Airport Transfers |
For travelers flying with the airline, the Lufthansa office in Rome sits right at the airport and offers a convenient way to address travel concerns without going through the general customer service line. Note down the contact details from this page and use them to plan your visit or call within the stated working hours.
Frequently Asked Questions:
Yes, Lufthansa has a Rome office at Via Pierpaolo Racchetti, 1, 00054 Fiumicino RM, Italy, within the Fiumicino International Airport. It helps passengers with flight bookings, ticket changes, and other travel services.
Passengers can reach Lufthansa staff in Rome at +39 089919 8000. The office team can help with general questions, booking issues, and travel-related requests during working hours.
Yes, Lufthansa offers regular flights connecting Rome with its wider network through major European hubs. These services give passengers convenient onward connections to destinations across Europe and beyond.
The Lufthansa office operates 24 hours in Rome. Despite that, travelers should contact the office and confirm the timings before heading over, as the timings can change depending on the day.
Passengers can share complaints or feedback through Lufthansa’s official customer service contact options for Rome. This allows the airline to efficiently review travel issues, service concerns, and booking-related matters.
Lufthansa flights in Rome usually operate from Terminal 1 at Rome Fiumicino Airport (FCO). Travelers should confirm their terminal before departure, as airport assignments can change by schedule and route.
Lufthansa does not currently appear to operate its own dedicated lounge at Rome Fiumicino Airport. Eligible Lufthansa passengers may instead use a partner lounge or another Star Alliance lounge.
Travelers based in Rome can check Lufthansa flight status anytime on the airline’s website or mobile app. Enter the flight number or route details to view arrival, departure, and schedule updates.
You can request mobility assistance at Rome Airport with Lufthansa during booking or later through your reservation management options. Lufthansa can arrange wheelchair assistance or other help if requested before your travel date.
Yes, Lufthansa staff in Rome can assist passengers with name correction requests, provided this is allowed under the booking rules. Only minor corrections are usually permitted, not a full name change.
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